Your customers are already your best marketing.
Bloem helps you collect authentic 10-second customer videos, identify the stories worth sharing, and get the ones you approve ready to share.
- Customers tell the story.
- Sprout screens it.
- You approve it.
- Bloem gets it ready to share.
Only 100 businesses will be invited into the founding program. We are starting small so we can work closely with every member, learn quickly, and build Bloem alongside real business owners.
“Everyone was incredibly welcoming, and the food was amazing.”
Enterprise-grade technology.
Built for local businesses.
Bloem is built by the team behind Scale Social, trusted by leading brands to capture and activate authentic customer experiences.
Technology trusted by leading brands
Great customer experiences happen every day.
Most of them disappear.
A happy customer leaves your restaurant, salon, gym, clinic, or shop.
Maybe they tell a friend.
One conversation, and the moment is gone.
Maybe they leave a review.
A few words, weeks later, if you are lucky.
Most of the time, the story goes no further.
Meanwhile, you are left wondering what to post next.
Bloem turns those passing moments into marketing you can keep using.
How Bloem works
From happy customer to story worth sharing.
In four simple steps.
Collect
Customers scan your Bloem QR code and record a quick 10-second video. No app. No account. No download required.
Screen
Sprout evaluates every customer submission using criteria designed for your type of business. Sprout does not invent or rewrite the customer’s story. It identifies submissions that appear clear, authentic, relevant, and suitable for business review.
Approve
When a story passes Sprout’s screening, the business receives a message through the available communication channel. The owner or authorized staff member selects Approve or Skip.
Share
Approved stories are delivered back to the business, ready to share.
Customers create the stories. Sprout identifies the strongest ones. You decide what gets shared.
Meet Sprout
Meet Sprout.
Your AI Director for customer stories.
Sprout reviews every customer submission so you do not have to sort through every video yourself.
Using criteria relevant to your industry, Sprout surfaces the stories that appear most useful for building trust and helping future customers understand the experience.
- Reviews every submissionSprout evaluates video quality, audio clarity, message relevance, authenticity, and suitability for marketing.
- Protects your attentionOnly submissions that pass screening are sent to you for review.
- Keeps you in controlNothing moves forward until you approve it.
Featured on This Week in Startups
Our founder sits down with Jason Calacanis to talk about digitizing word of mouth.
Real stories build real trust.
Your customers do not want another polished ad. They want proof from people who have actually been there.
People trust customers more than advertisements
of consumers trust recommendations from people they know more than any other marketing channel. That trust matters because people act on believable experiences—not brand claims. A real customer describing what happened carries more weight than a polished campaign saying what should happen.
Trust is borrowed from the customer.
Nielsen Trust in AdvertisingReal voices earn more attention
Creator-led ads generated 159% more engagement and 70% higher click-through rates than non-creator ads at the same media cost in TikTok’s campaign analysis. The lesson is not that every SMB needs influencers. It is that people pay more attention when content feels like a person sharing an experience—not a business interrupting them with an ad.
Real feels relevant. Polished often feels like an ad.
TikTok Creator AdvantageVideo proof helps local customers decide
watch video while researching local businesses, and shoppers increasingly look for photos and videos alongside reviews to decide whether an experience feels credible. For a local business, a 10-second customer story can show the food, atmosphere, service, result, or transformation in a way that polished brand copy cannot.
Seeing the experience removes doubt.
BrightLocal Consumer Review SurveyAdvertising makes a claim. A customer story provides proof.
Bloem helps you capture that proof while the experience is still fresh.
Founding 100 Membership
One simple plan.
Everything you need to test Bloem.
- Unlimited customer story submissions
- Sprout screening on every submission
- Stories that pass screening sent for business review
- WhatsApp review and approval at launch
- SMS review and approval when available
- One connected business account
- Access to the private Founding Member community
- Direct opportunities to share product feedback
- Founding pricing for Bloem’s core workflow
Founding Members keep their $149 monthly price for Bloem’s core capture, screening, and approval workflow for as long as their membership remains active. Future optional products, premium features, managed services, or multi-location capabilities may be priced separately.
Why only 100?
Because we are not pretending the product is finished. We are inviting the right businesses to help finish it.
Bloem is launching with one focused workflow. Before deciding what to build next, we want to understand how real business owners use it in the real world.
We want to learn
- How often customers submit stories
- Which industries generate the strongest submissions
- How owners prefer to review and approve stories
- What makes Bloem valuable enough to keep using
- Which future features genuinely matter
The roadmap will be shaped by real use, not assumptions.
Bloem may be a good fit if:
- You regularly serve happy customers
- You are willing to display or share a QR code
- You want more authentic customer content
- You are comfortable testing an early product
- You are willing to give candid feedback
- The current workflow is useful without custom development
Bloem is probably not the right fit yet if:
- ·You require custom integrations before starting
- ·You need enterprise service-level agreements
- ·You expect a full social-media management service
- ·You need guaranteed roadmap commitments
- ·You require multi-location administration today
- ·You need custom reporting or dashboards
Founding Member community
Help shape what Bloem becomes.
Founding Members will join a private community with the Bloem team and other local business owners.
The best products are built with their customers, not hidden from them.
What could come next?
Based on what Founding Members value most, Bloem may eventually expand into:
- Weekly customer insights
- Caption and post preparation
- Publishing to social and listing channels
- Multi-location management
- Deeper performance reporting
- Managed marketing support
These are possibilities, not current product commitments. Founding Members will help us determine what deserves to be built.
Questions? We've got you.
The Founding 100 Program
Apply to become a Founding Member.
We personally review every application to make sure the current version of Bloem is a good fit for the business.
Applications take less than two minutes. Submitting an application does not guarantee acceptance.
Your customers already have stories worth sharing.
Help us build the easiest way to share them.
Only 100 businesses will be invited into the founding program.